Terms and Conditions

Welcome to Masaafat Online Store. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

If you do not agree with any part of these Terms, you must not use our website.

1. General Information

Masaafat Online Store operates an e-commerce platform offering home, lifestyle, and decor-related products. We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective once posted on this page.

It is your responsibility to check this page periodically for updates.

2. Product Information

We strive to display product descriptions, images, and prices as accurately as possible. However, we do not guarantee that all information is error-free.

  • Colors may slightly vary due to screen settings.

  • Measurements may have minor variations.

  • We reserve the right to modify or discontinue any product without notice.

3. Pricing & Payment

All prices are listed in the PKR currency and are subject to change without notice.

We accept multiple payment methods as displayed at checkout. By completing a purchase, you agree that:

  • You are authorized to use the selected payment method.

  • You provide accurate and complete billing information.

In case of pricing errors, we reserve the right to cancel or refuse orders.

4. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or description errors

  • Suspected fraudulent activity

If your order is canceled after payment, a refund will be processed according to our Refund Policy.

5. Shipping & Delivery

Delivery timelines provided are estimates and not guaranteed. Masaafat Online Store is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Shipping charges, if applicable, will be displayed at checkout.

6. Returns & Refunds

Please review our Return & Refund Policy for details regarding eligibility, timelines, and procedures.

Products must be unused, in original condition, and in original packaging to qualify for return.

7. User Responsibilities

By using our website, you agree not to:

  • Use the site for illegal or unauthorized purposes

  • Transmit harmful code, viruses, or malware

  • Attempt to gain unauthorized access to our systems

Violation may result in termination of access.

8. Privacy Policy

Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect and use your data.

9. Contact Information

For questions regarding these Terms & Conditions, please contact:

Masaafat Online Store
Email: masaafatstore@gmail.com
Phone: +92 311 0415112